Resident Visits & Outings
Resident Visitors & Outings
Due to COVID-19 restrictions, there are some additional steps involved in visiting your friends and family at Carinty aged care communities. These processes are in place to protect the health and safety of our residents.
Resident Visits – on site
In order to maintain safe social distancing in our communities, if you are visiting a friend or loved one you will need to make a booking. We are currently operating a pilot program for our online booking system, which we intend to roll out across all sites to make this process easier.
Online Residential Visit Booking System
We are currently transitioning Clifford House to our online booking system. In the meantime, to visit Clifford House, please call us on (07) 3866 5300.
Resident Outings, Medical Appointments & Social Engagements
If you are taking your friend or family member away from a Carinity community, you will need to complete a risk assessment prior to departing.
As part of the COVID-19 requirements for aged care providers, a risk assessment must be completed each time a resident leaves an aged care facility. The purpose of which, is to help ensure the on-going safety of all residents living at the facility. This risk assessment can either be completed online or completed at each Carinity aged care community before leaving.
Please note, some activities associated with the risk assessment process still need to occur at site just prior to leaving the facility. We would ask that sufficient time to complete this activity is factored into your plans as residents will not be permitted to commence their outing without having completed the risk assessment process.
Completing this risk assessment online before arriving at the facility will greatly reduce the time needed at the facility prior to leaving on your proposed outing.
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