Carinity Coronavirus (COVID-19) Pandemic Response

UPDATED – 1 July 2022

The Queensland Government has mandated that from 30 June 2022, visitors do not need to show proof of being double vaccinated or have a valid medical contraindication (exemption) to enter an aged care community. 

Specific information regarding how Carinity is managing the risk of the pandemic across our various services and how this may affect you will be published on the frequently asked questions (FAQ) webpages below.

Carinity Residential Aged Care Homes
Carinity Disability Services
Carinity Counselling Services
Carinity Home Care
Carinity CHSP
Carinity Education
Carinity Retirement Living

To submit a question please email Deidentified questions and answers will be published on these pages regularly until further notice.

For further advice about any of the information contained on these pages, please call Carinity’s COVID-19 hotline on 07 3556 6888.


People with coronavirus may experience symptoms such as:

  • fever
  • cough
  • sore throat
  • shortness of breath
  • runny rose
  • fatigue
  • diarrhoea
  • vomiting or nausea
  • loss of smell and/or taste
  • muscle or joint pain 
  • loss of appetite

To protect yourself and others and help slow the spread of COVID-19 you should:

  • Not enter a service if you have been diagnosed with COVID-19 or asked to quarantine, you are experiencing COVID-19 symptoms, you have had contact with a person with COVID-19 in the last 14 days, you have travelled from a COVID-19 hot spot, or you have been tested for COVID-19 and are waiting for the result (exemptions may apply) 
  • Wash your hands frequently with soap and water or use alcohol-based hand sanitisers when you can’t use soap and water
  • Cough and sneeze into your elbow or a tissue, dispose of tissues, and use alcohol-based hand sanitiser
  • Observe physical (social) distancing keeping a distance of 1.5 metres between you and other people whenever possible and avoid physical greetings such as handshaking, hugs and kisses
  • Wear a face mask when you are not able to keep 1.5 metres away from other people or whenever mandatory face masks are required
  • Staying at home when you are sick and get tested if you think you have any COVID-19 symptoms no matter how mild.

If you have concerns about your health, speak to a doctor or call 13HEALTH (13 432 584).

For the latest advice, information, vaccine information, resources and translated resources please refer to the Commonwealth Department of Health and Queensland Health Coronavirus webpage. You can also call the National Coronavirus Help Line on 1800 020 080 – it operates 24 hours a day, seven days a week.

If you require translating or interpreting services call 131 450.  

Thank you for your support in this matter.


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