Residential Aged Care: COVID-19 Pandemic Response

Last updated 16 February 2022



Do I need to show proof that I have received two doses of the COVID-19 vaccine to visit a residential aged care community?

Yes. From 17 December 2021, the Queensland Government has mandated that you must show proof of being double vaccinated or have a valid medical contraindication (exemption) to enter an aged care community. Further information about how you can provide your vaccination status or contraindication to us can be viewed here

Are Carinity’s aged care homes open to visitors?

Yes, however restrictions apply to some people attending our aged care facilities. This includes:

  • people who have not received two doses of the COVID-19 vaccine or have a valid medical contraindication; 
  • people who have been diagnosed with COVID-19;
  • people who are an international arrival into Australia in the past 14 days;
  • people who have visited an interstate exposure venue within the past 14 days;
  • people who have lived or worked in a restricted area in the past 14 days;
  • people who have been informed they are a close contact of a diagnosed person, or a secondary contact, unless the quarantine period has ended; 
  • people who have a temperature equal to or higher than 37.5 degrees or symptoms consistent with COVID-19; or

  • people who have tested for COVID-19 and has not yet received the results of that test.

For visitor bookings book a visit.

Anyone entering a Carinity aged care home must comply with the current entry requirements that are displayed on the front door, answer a number of health screening questions, and provide evidence that they have received two doses of the COVID-19 vaccine. We ask that all visitors check in using the Check in Qld app and stay in the resident’s room or booked area and not to go into communal or dining areas.

Precautions when visiting an aged care resident

To help keep residents safe if you are feeling unwell, please stay home and get tested. When visiting please wash your hands before entering and leaving the home, stay 1.5 metres away from others where possible, practice cough and sneeze etiquette and follow directions from staff about wearing face masks and other personal protective equipment.

Are hairdressing services still available at Carinity aged care homes?

Hairdressing is currently available however hygiene and physical distancing measures are in place.

How can residents and their family and friends stay connected while visits are restricted?

Carinity is committed to keeping residents connected with their family and friends during the pandemic. For more information about our Stay Connected options, view our brochure.

Will Carinity suspend visits?

Carinity will suspend visits in response to legislated State Public Health Directions. In addition we are constantly reviewing community transmission of the COVID-19 to determine the risk that visits may pose to our residents. If we believe the risk to our residents has increased we may suspend visits for a period of time. Families will be advised if this occurs and we will open again as soon as the risk falls to acceptable levels.

For more on this, please refer to the Queensland Health coronavirus webpage Australian Government Department of Health’s information sheet for older Australians, their family and friends about how to protect older Australians from the spread of coronavirus (COVID-19).