Aged Care Costs – our guide to aged care Fees and Charges

If you are new to aged care, the fees and payments can seem daunting. We’re here to help you make sense of it.

Firstly, it’s important to keep in mind that the Australian Government may make a contribution to your aged care costs, depending on your financial situation. Many of our residents receive some degree of Government support.

While it can be complicated, the system is designed to be flexible in line with everyone’s differing needs and financial situation. The fees you are required to pay for your care will vary based on your financial situation.

Our Fees Guide has more information about the types of fees and your options for payment.

We’re here to help – if you’d like more information, including an estimate on what fees you may be required to pay, please get in touch or call us on 1300 109 109.

You can also access the Australian Government’s Fee Estimator tool.

 

Care Fees

Basic daily care fee
$66.80 per day
Hotelling Supplement Contribution
Non-clinical Care Contribution
Have you received a Home Care Package or been a permanent aged care resident?
The Government’s ‘no worse off principle’ applies to people who were:
• A permanent resident in an aged care home prior to 1 November 2025; or
• Receiving, or had approval to receive a Home Care Package prior to 12 September 2024
If this is you, your care costs may be calculated using the previous fee model. Details can be found at
myagedcare.gov.au/aged-care-home-costs-and-fees

The RAD retention rules apply to all residents who enter care on or after 1 November 2025 and choose to make a lump sum accommodation payment.

Basic daily care fee

All aged care residents pay a daily care fee. This fee is indexed against 85% of a single person rate of the basic Aged Pension. In case of a pension increase, the daily care fee will increase.

Hotelling Supplement Contribution

This is an additional contribution towards the cost of your living expenses, such as meals, cleaning and laundry.
As a means-tested payment, the amount you pay will depend on your financial assessment from Services Australia. The maximum amount you can be asked to pay is $22.15/day.

Non-clinical Care Contribution

This contribution supports personal care costs such as bathing, mobility assistance and the delivery of lifestyle activities.
As a means-tested payment, the amount you pay will be determined by your financial situation following an assessment by Services Australia. It is only payable by residents who fully contribute to the Hotelling Supplement Contribution. The most you can be asked to pay is $107.32/day. A lifetime cap applies.

Accommodation Cost

The accommodation payment refers to the price of the room that you chose, and will vary across our aged care communities. There are three payment options to chose from:

1

Refundable Accommodation Deposit (RAD)

full-payment

2

Daily Accommodation Payment (DAP)

partial/progressive payment

3

A Combination Payment

Accommodation Cost

In addition to your Care Fees, you may also be required to pay an accommodation payment.
The amount you can be asked to pay for your accommodation is based on your assets and income assessment:
Fully-funded residents – As a Fully-Funded Resident, you are not required to contribute to the cost of your accommodation. The Government will pay the full cost.
Partially-funded residents – As a Partially-Funded Resident, the Government asks you to contribute some of the cost of your accommodation payment. The exact amount you are asked to contribute will be determined by Services Australia. The Government will then fund the balance of your accommodation costs.
Self-funded residents – As a Self-funded Resident, Services Australia have assessed that you can afford to pay the full cost of your accommodation.

How you can pay

Your accommodation payment can be made in one of the three ways shown to the left – either as a lump sum Refundable Accommodation Deposit (RAD), a non-refundable Daily Accommodation Payment (a DAP), or a combination of the two. If you choose to pay a RAD, Carinity is required to retain 2% of the RAD per year. The retention amount is calculated on a pro-rata basis. The total amount that can be retained is capped at 10% of the total RAD paid.

Other Services

Optional addition fees for extras, such as wi-fi access.

Other Services

Optional extras, such as wi-fi access, phone lines or other services designed to make your everyday living more comfortable, may attract an additional fee.

The MyAgedCare Fee Estimator is a very helpful tool. Visit myagedcare.gov.au/aged-care-home-fee-estimator

FAQS

What happens if I can’t afford the RAD?

The amount you can be asked to pay for your accommodation is based on your income and assets.

If your income and assets are below a certain amount, the Australian Government may pay all or part of your accommodation costs, ensuring you have access to the care that suits your needs.

Fully supported residents only pay the Basic Daily Care Fee of $66.80 per day*, or 85% of the Aged Pension. Additional contributions do not apply, and accommodation costs are paid by the Australian Government. Partially support residents will contribute a small amount to their cost of care, in line with their individual financial situation.

Our friendly customer support team are here to answer any questions about the fees and charges of residential aged care.

Is the Refundable Accommodation Deposit (RAD) fully refundable?

The RAD is a lump-sum payment for your accommodation costs. You may choose to pay your RAD in full, or make a combination payment, and pay a lump sum amount, as well as a Daily Accommodation Payment. Care fees are still payable in addition to your RAD.

New aged care legislation was implemented by the Australian Government on 1 November 2025.

If you entered residential aged care before 1 November 2025, the Refundable Accommodation Deposit is fully refundable.

If you entered residential aged care on or after 1 November 2025, aged care providers are required to withhold 2% of your RAD contribution annually. The withholding amount is capped at 10% of your total RAD, or after 5 years of care.

How does a combination payment work?

Combination payments involve a partial Refundable Accommodation Deposit (RAD), with the balance being paid via a Daily Accommodation Payment (DAP). The split is entirely up to your personal circumstances, providing greater flexibility. You can use our Combination Payment Calculator to see what works for you.

How much do I pay for the Daily Accommodation Payment (DAP)?

Choosing the DAP allows you to make payments over time, rather than a full lump sum up front. The DAP payment is not refundable and is subject to the maximum permissible interest rate (MPIR). The amount of your DAP is equal to your refundable deposit multiplied by the maximum permissible interest rate as set by the government.

Might I need to pay a DAP for some time, even if I am able to pay a RAD?

Yes.

Government legislation states that providers are unable to accept a lump sum RAD payment from residents until we receive a final confirmation of your fees from Services Australia.

Carinity will estimate your accommodation costs and charge you an appropriate DAP until such time as the assessment is received from Services Australia. You will then be able to pay a lump sum RAD if you wish to.

This is Government legislation and not a Carinity policy.

What fees do fully supported residents pay?

Fully supported residents only pay the Basic Daily Care Fee, which is capped at 85% of the Aged Pension. The means-tested care fee does not apply, and accommodation costs are paid by the Australian Government.

Confused? Talk to us.

We’re here to help Our Customer Service Consultants are here to help answer any questions you may have about aged care. While we don’t provide financial advice, we can help you understand how aged care funding works. Please feel free to give us a call and we can talk through your options with you.

View residential aged care locations

Permanent residential aged care, respite care and dementia specific care are available at our 11 aged care communities across Queensland. Explore our aged care communities, or book a tour today.