Home Care: COVID-19 Pandemic Response

Last updated 8 June 2021

FREQUENTLY ASKED QUESTIONS

Am I still able to access Carinity Home Care supports if the Queensland Government’s caps home visitor numbers to two people? 

Yes. Carinity Home Care workers are providing an essential service and are not included in the home visitor cap.

Older Australians have been told to self-isolate. How can I be sure Carinity workers won’t give me COVID-19?

We can reassure you that Carinity staff will not report to work and enter your home if they are showing any COVID-19 symptoms. Our staff have received comprehensive training in infection control and apply effective hand hygiene and cleaning procedures within client homes.

I have COVID-19. Will Carinity continue to support me at home while I am unwell?

Should you be diagnosed with COVID-19, we will work together with both you and Queensland Health to develop a plan for your care.