CHSP: COVID-19 PANDEMIC RESPONSE

Last updated 30 March 2021

FREQUENTLY ASKED QUESTIONS

Am I still able to access Carinity CHSP given the Queensland Government’s recent decision to cap home visitor numbers to two people?

Yes. Carinity and our approved Jim’s Cleaning CHSP workers are providing an essential service and are not included in the home visitor cap.

Older Australians have been told to self-isolate. How can I be sure Carinity workers won’t give me COVID-19?

We can reassure you that Carinity staff will not report to work and enter your home if they are showing any symptoms of cold or flu consistent with coronavirus. Our staff have received comprehensive training in infection control and apply effective hand hygiene and cleaning procedures within client homes to prevent the spread of coronavirus.

I have COVID-19. Will Carinity still support me at home?

Should you receive a diagnosis of COVID-19, we will work with Queensland Health to develop a plan for your care. Allied Health services may be offered via telehealth.