Disability Support: COVID-19 Pandemic Response

Last updated 30 March 2021

 

FREQUENTLY ASKED QUESTIONS

What is Carinity doing to reduce the risk of coronavirus (COVID-19) transmission when delivering NDIS supports?

We can reassure you that Carinity staff will not report to work and enter your home if they are showing any symptoms of cold or flu consistent with coronavirus. Our staff have received comprehensive training in infection control and apply effective hand hygiene and cleaning procedures within client homes and at our sites to prevent the spread of coronavirus.

Are there any supports I can’t access at the moment?

We are continuing to offer in-home supports to NDIS clients. We will manage other services such as day programs and respite in accordance with the COVID-19 Safe Plan and Queensland Health directives to ensure compliance with COVID-19 hygiene, social distancing and infection control procedures.