Disability Support: COVID-19 Pandemic Response

Last updated 14 January 2021

 

FREQUENTLY ASKED QUESTIONS

What is Carinity doing to reduce the risk of coronavirus (COVID-19) transmission when delivering NDIS supports?

We can reassure you that Carinity staff will not report to work and enter your home if they are showing any symptoms of cold or flu consistent with coronavirus. Our staff have received comprehensive training in infection control and apply effective hand hygiene and cleaning procedures within client homes and at our sites to prevent the spread of coronavirus.

Are there any supports I can’t access at the moment?

Carinity has resumed group day programs at our centre-based respite sites, Our House (Toogoolawah) and Bunderra (Boonah), using a COVID-19 safe plan. We are currently offering centre-based respite at these locations and have introduced strict infection management protocols as a precaution. We are continuing to offer Home Care support to NDIS clients.

Carinity has recommenced group day programs limit numbers as required to ensure compliance with COVID-19 hygiene, social distancing and infection control procedures.