Disability Support: COVID-19 Pandemic Response

Last updated 9 April 2020

FREQUENTLY ASKED QUESTIONS

What is Carinity doing to reduce the risk of coronavirus (COVID-19) transmission when delivering NDIS supports?

We can reassure you that Carinity staff will not report to work and enter your home if they are showing any symptoms of cold or flu consistent with coronavirus. Our staff have received comprehensive training in infection control and apply effective hand hygiene and cleaning procedures within client homes and at our sites to prevent the spread of coronavirus.

Are there any supports I can’t access at the moment?

Carinity has cancelled group day programs at our centre-based respite sites, Our House (Toogoolawah) and Bunderra (Boonah), to reduce the risk of coronavirus transmission to our staff and clients. We are currently offering centre-based respite at these locations on a one-on-one basis and have introduced strict infection management protocols as a precaution. We are continuing to offer Home Care support to NDIS clients.